Asked often, answered straight.
The questions we hear most at the counter, across repairs, buying and websites. If yours is not here, WhatsApp us on 083 658 0096.
Q1 How fast is a repair?
Many faults are diagnosed the same day and fixed within a day or two. If yours will take longer, you hear it upfront.
Q2 Do I have to leave my machine?
Usually yes, so we can open it up and test it properly. Most jobs are quick, and you collect the working machine.
Q3 Will I know the cost before you start?
Always. You get a quote and the go-ahead before any work or billing. That is the rule on every job.
Q4 Can I start the job on WhatsApp?
Yes. Send a photo or a description to 083 658 0096 and we will tell you the likely fix before you leave home.
Q5 What if the repair is not worth it?
We will tell you honestly. Sometimes the sensible answer is a replacement machine, and we will say so rather than bill you for a lost cause.
Q6 Do you fix printers too?
Yes — printers are sold and repaired here, along with the ink, toner and cables. See the printers page.
Q7 Do you sell computers and laptops?
We do, matched to your budget and the work you actually do. See computers & laptops.
Q8 Can you set a new machine up for me?
Yes. Machines are set up and ready to use before you leave the counter.
Q1 What does a PAQ website include?
Design, build, hosting and support. You deal with one person the whole way, and changes are a message away.
Q2 How much does a website cost?
It depends on what the business needs, so we scope it first and give you one clear quote. Nothing starts before you are happy with the price.
Q3 Can I get changes after the site is live?
Yes. New prices, photos or services are a quick message away — you do not have to learn any tools.
Q4 Do you host and back up the site?
We put it on reliable hosting and keep it backed up, so you do not have to worry about the technical side.
Q5 Will it work on phones?
Yes. Sites are built to read properly on phones, tablets and desktops.
Q6 I already have a site or domain. Can you help?
Often yes. Tell us what you have and we will look at whether it is better to improve it or rebuild — and say which honestly.
Still stuck? Just ask.
WhatsApp 083 658 0096 during business hours and you will get a straight answer.